Privacy Policy
1. Introduction
This Privacy Policy describes how Hogarth’s Pest Control (“we,” “our,” or “us”) collects, uses, protects, and discloses your information when you visit our website, use our services, or interact with us.
This policy applies to our website (www.hogarthspestcontrol.com), including all subdomains, related applications, and any services offered through them (collectively, the “Website” or “Services”).
2. Information We Collect
a. Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Service address
- Payment information (processed securely by third-party providers)
- Any other information you submit through forms, service requests, or communications
b. Automatically Collected Information
We may automatically collect certain information when you visit our Website, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website addresses
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You may disable cookies through your browser settings.
3. How We Use Your Information
We use your information to:
- Provide, schedule, and manage pest control services
- Respond to inquiries and customer support requests
- Process payments securely
- Send appointment confirmations and service updates
- Send marketing communications via email (Mailchimp) and SMS (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations
4. Third-Party Services
We may use trusted third-party providers to help operate our business, including:
Google Analytics
We use Google Analytics to understand website usage and improve performance. Google may collect information such as IP address and browsing activity.
Mailchimp
We use Mailchimp to manage email marketing and communications. Your information is processed according to Mailchimp’s privacy practices.
Payment Processors
Payments are processed securely through third-party providers. We do not store full payment details on our servers.
SMS/Text Messaging Providers
We may use third-party platforms to send SMS messages related to services, reminders, or promotions.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers and vendors who assist in business operations
- Analytics providers
- Legal authorities when required by law
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
8. Your Privacy Rights
You may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
9. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our services are not directed to individuals under 13, and we do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
Hogarth’s Pest Control
10283 Elk Lake Road
Williamsburg, MI 49690
Email: [email protected]
Phone: 231-264-6060
13. SMS/Text Messaging Terms
By providing your phone number, you consent to receive SMS messages from Hogarth’s Pest Control related to appointments, services, and promotions.
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us directly
14. Do Not Track Signals
Our website does not currently respond to “Do Not Track” signals from browsers.