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COVID-19 Protocol

On March 23rd, 2020 at 11 AM EST, a ‘stay-at-home’ order has been put in place by Governor Gretchen Whitmer to curve the spread of the COVID-19 pandemic, beginning March 24th at 12:01 AM.

We believe it is imperative to address how this affects our services. According to the Michigan Pest Management Association, “Both NPMA and MPMA firmly believes that structural pest control is an essential industry that must continue to provide the valuable services we offer during this pandemic.”

As an essential service, we will continue to operate business as usual, making sure to practice proper social distancing to ensure we keep both our employees and customers as safe as possible. We will operate based on the Occupational Safety and Health Administration’s (OSHA) Safe Work Practices and Personal Protective Equipment

—Below taken directly from OSHA’s website—

Safe Work Practices

Safe work practices are types of administrative controls that include procedures for safe and proper work used to reduce the duration, frequency, or intensity of exposure to a hazard. Examples of safe work practices for SARS-CoV-2 include

  • Providing resources and a work environment that promotes personal hygiene. For example, provide tissues, no-touch trash cans, hand soap, alcohol-based hand rubs containing at least 60 percent alcohol, disinfectants, and disposable towels for workers to clean their work surfaces.
  • Requiring regular hand washing or using alcohol-based hand rubs. Workers should always wash hands when they are visibly soiled and after removing any PPE.
  • Post handwashing signs in restrooms.

Personal Protective Equipment (PPE)

While engineering and administrative controls are considered more effective in minimizing exposure to SARS-CoV-2, PPE may also be needed to prevent certain exposures. While correctly using PPE can help prevent some exposures, it should not take the place of other prevention strategies.

Examples of PPE include gloves, goggles, face shields, face masks, and respiratory protection, when appropriate. During an outbreak of an infectious disease, such as COVID-19, recommendations for PPE specific to occupations or job tasks may change depending on geographic location, updated risk assessments for workers, and information on PPE effectiveness in preventing the spread of COVID-19. Employers should check the OSHA and CDC websites regularly for updates about recommended PPE.

All types of PPE must be:

  • Selected based upon the hazard to the worker.
  • Properly fitted and periodically refitted, as applicable (e.g., respirators).
  • Consistently and properly worn when required.
  • Regularly inspected, maintained, and replaced, as necessary.
  • Properly removed, cleaned, and stored or disposed of, as applicable, to avoid contamination of self, others, or the environment.

We took a deeper dive of our own into the facts surrounding COVID-19 and implore you to check it out. Learn more about the virus here.


U.S. Department of Labor. “Guidance on Preparing Workplaces for COVID-19.” Occupational Safety and Health Administration, Mar. 2020, doi:https://www.osha.gov/Publications/OSHA3990.pdf.